Payment Policy

Accepted Methods of Payment
All charges and pricing are in USD, as we are a US-based company.
Default: Credit Card (Visa, Master Card, American Express, Discover)
Available to approved dealers / resellers only: Check/Money Order, Wire Transfer (See limits below)
Credit Card

Credit cards will be charged when an order is placed. If we are not able to fulfill the order for any reason, we will contact you, or provide an immediate refund to your credit card.

For your protection, orders may be subject to an additional verification procedure. You may be asked to verify that you are the card owner, or that the order information is legitimate. This may include a request for a copy of your credit card (front and back), which can be transmitted by fax or via secure email, should this be necessary.  Should your order require verification, you will be notified via email.

VidaBox reserves the right to cancel the order if the billing and shipping addresses do not match, or when the address or credit card is not verifiable. If so, a refund will be issued via the same method you used to make your payment.

In these cases, an alternative method, such as wire transfer or Bitcoin, will be offered.  The email on file will be contacted with further instructions. 
Check/Money Order

Available only to approved buyers, registered resellers & dealers.

All funds must be drawn in USD from a US based bank. For Check/Money Order, send payments to:

VidaBox, LLC - [Your Order number]
Attn: Account Department
240 Madison Ave.
Garden City Park, NY 11040

Please allow 1-3 business days for payment clearance. Checks with insufficient funds / NSF are subject to a $50 return fee, or the maximum allowed by law.

International Orders

Wire Transfer

This option is available for domestic orders over $1000 & international orders over $2500. Contact Us for more details.

Western Union

As an alternative to Wire Transfer for small amounts, we can accept Western Union.  Please contact us for more details and to set up arrangements.

Paypal

Unfortunately, Paypal is no longer an accepted payment method.  We apologize for any inconvenience this may cause.

Bitcoin

Unfortunately, Bitcoin is currently not being accepted for transactions at this time. Please consider one of the other options, or contact us with any questions.