Frequently Asked Questions
Have product questions, or checking on the status of your order? Easily find the answers you need below! Whether you need advice from picking the right tablet, to the best fitting VidaMount, or how to configure or even modify your setup after the initial purchase - VidaBox has your answers!
Don't see the answer you're looking for? No worries - contact us directly, and let our VidaBox team of experts help with your business or home tablet setup:
· Call us: (844) 4-KIOSKS / 454-6757
· Email us: Click to Email
· ...or chat with us online!
Don't see the answer you're looking for? No worries - contact us directly, and let our VidaBox team of experts help with your business or home tablet setup:
· Call us: (844) 4-KIOSKS / 454-6757
· Email us: Click to Email
· ...or chat with us online!
Before you buy
iPad vs. Galaxy Tabs vs. Microsoft Surface: Which is the best tablet for your setup? Give us a call for the fastest answer, or read these articles if you're feeling too shy to call!
Before buying - do you need help with:
- Identifying your tablet?
- Powering the mounted device?
- Options / Shipping Questions?
This section is for you!
- Identifying your tablet?
- Powering the mounted device?
- Options / Shipping Questions?
This section is for you!
Need to add peripherals onto your tablet setup? See our most common questions and solutions!
Post-Purchase : Planning your Install
Get a PDF invoice and/or tracking number from any existing order in minutes by following these easy steps!
Looking for ways to get the most out of your tablet setup? This is the section to read! Get ideas for improving efficiency, choosing the best products, or learn about tweaks!
Post-Purchase : Installing your VidaMount / VidaPower hardware
Have product in hand, but need some help with setup or installation? Just us a call directly for the best service possible, or review these articles here!
Have a problem with a setup right now? We may have the answer! Pick up the phone, give us a call, or take a look at these detailed articles and see if one has the solution!
Need something custom and unique for your setup? VidaBox can provide customized tablet enclosures and mounts - or for small volumes, read these guides to learn how you can customize your setups!
Need further help, or don't see your answer? Contact Us today, and we'd be happy to assist!
