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VidaBox Support

Get world-class support with answers or help on your product, or provide feedback!.

Have a question? Try searching for it on our forum - your question may already be answered! If you can't find your answer, proceed below!

For End Users/End Customers: Since VidaBox™ systems are always integrated with other electronics, your best source of assistance will come from your installer, dealer, or place of purchase - please contact them directly for any issues you may have. VidaBox cannot provide direct assistance to end customers, as the installer may be aware of other outside factors that are causing a potential issue - thank you for your understanding!

For Dealers: You can contact VidaBox via one of the methods below.

	By email: Average response time: EST Business hours: 30 minutes or less EST Daytime, off-hours: 1 hour or less EST Nighttime, off-hours: 4 hours or less	By forum: Average response time: EST Business days: 30 minutes or less EST Weekends/Holidays: Same day	By phone: Average response time: EST Business days: Immediate EST Weekends/Holidays: Next Business Day

Please contact your local
installer or place of purchase
for immediate assistance

You can read more about VidaBox General, Shipping, Taxes, Exchanges, & Returns Policies here.

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