Contact Us

Addresses

  • Address:

    VidaBox, LLC.
    240 Madison Ave.
    New Hyde Park, NY 11040

Telephone:

  • For Sales Inquiries ONLY
    (NOT FOR SUPPORT):

    Available Mon-Fri, 9a-6p EST
    516-730-7500

    (Sales only.  Priority / out-of-warranty phone support is available for $499 per hour.  See FREE technical support options below.)
     

  • For Help & Support:

    Help via support tickets is available 24 hours a day, 7 days a week!  Start a ticket for the fastest response! (on right)

    Phone support for out-of-warranty systems are available at a rate of $499 per hour / per incident.  Email support is always freely available! 
     

    For Media NAS system setup:
    Contact dealer / point of sale, or
    Visit the Knowledge Base, or
    - Start a support ticket (on right)

    For Dune HD Media Players:
    Contact dealer / point of sale, or
    - Call 908-968-0859 (US only)

    For OpenSqueeze Players:
    Contact dealer / point of sale, or
    Visit the Knowledge Base, or
    - Start a support ticket (on right) 

    For All Other Products:
    Visit the Knowledge Base, or
    - Start a support ticket (on right) 
     

Contact Information


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