Support

If you should ever need help with your VidaBox™ media center unit, there are a number of ways to get help:

Interactive Forum

Available 24 hours a day, 7 days a week, you can use the interactive forum's built-in search function to quickly find answers to common asked questions. This is the best way to find answers. It is updated the most often, and includes contributions of answers, tips, and tricks of other VidaBox™ users such as yourself. Find your answer fast!

Free Email Support

You can contact us with your questions about your VidaBox™ by email anytime. Send an email to one of the addresses listed, or fill out the form below.

Call for Support

Available to new VidaBox™ owners during regular business hours, this service was designed to help those who are in need of installation assistance. After the installation, most questions are usually "how-to's," which are usually covered in the interactive forum and the knowledge base. We recommend that you search the forum, or go through the troubleshooting guide first before calling - it will save you valuable time, eliminate the most common sources of problems. Check the inside cover of your troubleshooting guide for the dedicated support number.